A burst pipe can cause serious damage fast. Here is what to do in the first 10 minutes while you wait for a plumber.

Step 1: Turn Off the Water at the Main Stopcock

Turn it clockwise until it stops. It is usually under the kitchen sink, near the water meter, or in a utility area. This cuts water to the whole house immediately.

Step 2: Turn Off the Hot Water System

If it is a hot water pipe, turn off the isolating valve near the unit or cut the cold supply inlet.

Step 3: Drain the Pipes

Open all taps to drain remaining water and reduce pressure still flowing to the damage.

Step 4: Limit Water Spread

Move valuables off the floor. Put towels down. If the ceiling is bubbling, poke a small hole at the lowest point to direct water — this prevents a larger section collapsing.

Step 5: Call Nick

Call Nick on 0426 269 058. He covers Brighton, Bentleigh, Hampton and Elwood and is typically 20 minutes away during business hours.

Step 6: Document the Damage

Photograph everything before cleaning up. Your insurer will need evidence.

Call Nick now: 0426 269 058