frequently asked questions
Hobsons Bay Plumbing
General Service Questions
What areas do you service?
We service all Hobsons Bay suburbs with 1-hour response, plus extended areas in Maribyrnong with 1-2 hour response.
Do you charge for quotes?
No, all quotes are completely no-obligation with no obligation.
Are you licensed and insured?
Yes, fully licensed with Victorian Building Authority and carry $20 million public liability insurance.
Do you offer warranties?
Yes, lifetime warranty on workmanship plus manufacturer warranties on all parts.
Emergency Service Questions
Do you really offer 24/7 emergency service?
Yes, genuine 24/7/365 emergency service with real people answering phones.
How quickly can you respond to emergencies?
1-2 hour response time guaranteed, often much faster.
What constitutes a plumbing emergency?
Burst pipes, major leaks, sewage backups, gas leaks, or any issue causing property damage.
How do you price your services?
We provide upfront, fixed pricing before starting any work. No hidden fees.
Can you beat other quotes?
We offer competitive pricing and will match written quotes from licensed competitors.
When do I pay?
Payment is due upon completion of work. No upfront payment required.